EPIC cookies & privacy

We handle your personal data with care

Privacy & Cookie Statement

We handle your personal data with care

The essence of this statement comes down to this: we take care of you as a website visitor and / or customer and do our best to mail only those people who have explicitly asked for it. We want to offer you the best service, only for that it is important that we know a little more about who visits our website. Have you signed up for emails from us? Then of course it can happen that you receive double e-mails or too much mail. It may also be that you want to be completely removed from our database. Totally fine ofcourse. Please let us know so that we can adjust it. Ready for the dusty part? There we go;

EPIC Sisters respects your privacy and treats the personal information you provide confidentially and carefully. By entering your personal data on the website you agree that we use your data in accordance with this Privacy and Cookie Statement.

EPIC Sisters, located at Bremstraat 225 9404 GC Assen, is responsible for the processing of personal data as shown in this privacy statement.

Record your data
We only use data that you expressly and voluntarily provide when you visit the website.
We use this information to help you as much as possible. You provide personal details when you:
– you sign up for the newsletter;

– you make a donation;
– request information.

Below you can find an overview of the personal data we process:
– First and last name;
– Address data;

– E-mail adress;
– IP-adress;
– Other personal data that you actively provide in the comment sections on our website;
– Bank account number when you make a donation.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors under 16 years of age. Unless they have permission from parents or guardian. However, We cannot verify that a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children in order to prevent the collection of information about children without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via info@epicsisters.nl, then we will delete this information.

For what purpose and on what base we process personal data

EPIC Sisters processes your personal data for the following purposes:

– Handling your payment

– Sending our newsletter

– EPIC Sisters analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

– EPIC Sisters monitors your surfing behavior on various websites with which we tailor our products and services to your needs.

– EPIC Sisters also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision-making

EPIC Sisters does not take decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without involving a person (for example an employee of EPIC Sisters).

For how long do we store personal information

EPIC Sisters does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. Once you have registered the free newsletter you can unsubscribe at any time by clicking on the unsubscribe link under each mail. Once you have unsubscribed you will be completely removed from our database. In addition, it is possible at any time to contact us to request manual removal.

For the bookkeeping of the company, every trader is legally obliged to keep his administration for 7 years, so EPIC sisters adheres to it.

Sharing of personal data with third parties

EPIC Sisters does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with any legal obligation. With companies that process your data in our mission, we conclude an processors agreement to ensure the same level of security and confidentiality of your data. EPIC Sisters remains responsible for these processing.

Third party Websites
On the website and in the newsletters you can find links to third party websites. Although these websites are carefully selected, EPIC Sisters does not assume any responsibility for dealing with your personal data by these third parties. Please read the privacy Statement of the website concerned.

We anonymize your data for Google Analytics
We will keep this donation action for a specific purpose and may not be without information on the use of our site. We have set up our analytics so that your data will be anonymised by Google and never be traced back to you as a unique visitor. In addition, We don’t share information with Google to bet on ads.

Have you You subscribed to the newsletter? Then this is what we do with your mail address:

Our goal is to give you the best customer experience we can.

We use your information to serve your ads on Facebook
Of course, we want to spend our marketing budget effectively and give you the best user experience at the same time. That’s why we regularly create marketing campaigns with ads on Facebook. We’ll share your information with Facebook’s ads manager to show you specific ads for new webinars and training sessions. Via this link You can read all about how Facebook deals with your data.

We use your details to check if we can make a step extra for you
We analyze (only on our own website) how you use our website (for example, we want to automatically send you an email if you have been on a specific page of us).

You can have your data removed by us at any time
You can unsubscribe from any email list by clicking on a link at the bottom of the mail. Every quarter we remove all email addresses of people in the mailing list that have been written out and are not a customer. If you are a customer and you have unsubscribed you will only receive emails related to your donation.

Cookies, or similar techniques, which we use

EPIC Sisters uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on the first visit to this website. EPIC Sisters uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that track your surfing habits so we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and we have asked for your permission to place them. You can opt out of cookies by setting your Internet browser to not store cookies. In addition, you can also delete any information previously saved through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify, or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw any consent to the data processing or to object to the processing of your personal data by our company and you have the right to transfer data. This means that you can submit a request to us to send the personal data that we have with you in a computer file to you or another organization you mentioned. If you want to use your right to object and/or the right to data transfer or you have other questions/comments about the data processing, please send a specified request to info@epicsisters.nl. To ensure that the request for inspection has been made by you, we ask you to send a copy of your identity document to the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and civic Service (BSN) black. This to protect your privacy. EPIC Sisters will respond to your request as soon as possible, but in any case within four weeks. EPIC Sisters also wishes to point out that you have the possibility to lodge a complaint with the national Supervisor, the authority personal data. This can be through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal information

EPIC Sisters takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unsolicited disclosure and unauthorized alteration. If you have the idea that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@epicsisters.nl

Questions? Please contact us!
If you have any questions about the use of your personal data or other topics in this Privacy statement, please contact EPIC Sisters at: info@epicsisters.nl

EPIC Sisters reserves the right to change this Privacy and Cookie Statement. This Privacy and Cookie Statement was first published in February 2019.

Contact details:

EPIC Sisters


Bremstraat 225

9404 GC Assen


Agnes de Vries is the data protection officer of EPIC Sisters. She can be reached via info@epicsisters.nl


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